A Queensland couple forced to place their Cold Rock Ice Creamery franchise into business liquidation are the latest to join a growing group of disgruntled franchisees unhappy with the lack of support from their franchisors.
Aaron and Kylie Gibson who bought their franchise store in December 2010,blame their need for business liquidation on their franchisor, who they claim did not respond to the couple’s “countless” emails and phone calls regarding their concerns about the business’s declining financial position.
The final result? The couple had to file for business liquidation after failing to find a buyer for the business, despite dropping the sale price to just $9000.
The Gibsons said they had also come close to losing their home and had invested a significant amount of their own money in an attempt to keep their insolvent business afloat.
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